Chat Bots Integrated Into Website & Facebook Business Page
–Automate Your Help Desk: Reducing waiting time and providing instant help increases customer satisfaction. Researchers say that customer satisfaction is more affected by the initial wait prior to the first interaction with the help desk than by any subsequent waiting times.
–Create Personal Support Experience: Customer support ChatBots help you build instant rapport with your buyers and prospects, serving them with most wanted information in an interactive, personalized and entertaining way.
–Cut Support Costs By Up To 75%: Automated customer support ChatBots can save you a lot of money spent monthly on a help desk and call centers, providing at the same time more engaging user experience.
–Connect Existing Knowledge Base: Modern AI and NLP technology make it easy to connect your existing support knowledge base to the ChatBot and make it searchable with natural language queries.
-Conversational eCommerceBots: There is one big problem with every online store – it’s static. It’s like a brick-and-mortar store with no salespersons in it. E-commerce ChatBots help to set it live and get more sales and happier customers
–Talk To Store Visitors: Conversation is the most natural and convenient sales channel. People like to talk before they buy, and now you can listen and reply
–Engage With Your Customers: You do not have to wait until your buyers come back. Be pro-active and provide them with great customized service. Make the right offers at the right time.
–Help Them Find What They Need: Build natural language product search and help your customers find exactly what they are looking for. Use search data to personalize your marketing and promotions